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Program Coordinator, New Programs, Dean's Office, Haskayne School of Business

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Job ID: 14253

Updated: December 4, 2017

Location: Main Campus

Position Overview

The Dean's Office in the Haskayne School of Business is currently seeking a Full-time Limited Term Program Coordinator, New Programs for approximately 12 months.

The Program Coordinator, New Programs works closely with the Associate Dean (Strategic Initiatives) and Directors of new programs as well as the Administrator of the Ph.D. program, and staff in the Marketing-Communications and M.B.A. office. This position will also need to work with individuals from international universities and so must have an exceptional ability for dealing with diverse cultures, and in all aspects business protocol. The Program Coordinator, New Programs is responsible for the successful implementation of the new graduate programs: DBA Program, Master in Management, Masters Certificates etc. The Program Coordinator will also be responsible for documentation and update of all administrative processes associated with the new graduate programs program. The Director will collaborate with other staff and faculty members to develop the appropriate schedule of courses and activities. S/he will also work with other staff members to ensure that all administrative processes are in place to ensure the application process as well as students and graduates meet the Faculty of Graduate Studies requirements.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

New Program Development:

  • Work with Associate Dean (Strategic Initiatives) in developing proposals for new degrees
  • Work with members from the Faculty of Graduate Studies and other Faculties to identify areas of collaboration for new programs
  • Research the academic content of other university programs similar to the ones being considered by HSB
  • Work with Area Chairs and Program Committees to develop academic content for new degrees
  • Support the development of opportunities for collaboration and partnership with leading national and international academic institutions and organizations active in identified in HSB programs
  • Actively participate in writing and gathering the information required to complete the Alberta Enterprise and Advanced Education Proposal Template for new degrees, Diploma, Certificate and Non-credential Programs 
  • Participate in stakeholder interviews to gather key employer related data
  • Assist in incorporating the analyzed data from employer interviews and other stakeholder groups
  • Conduct research on programs offered by other institutions
  • Formalize and implement program policies and procedures
  • Assist in the development of marketing materials for the new programs (both in print and web), for local, national and international markets
  • Advise potential students on admission requirement and application procedures

Student Engagement:

  • Act as a liaison between faculty, students and the university community
  • Develop appropriate non-academic and academic networking and knowledge building activities, with other groups in the university and faculty communities
  • Inform Directors of new programs about student needs and implication for policy, student services and operations, and makes associated recommendations to improve the quality of the program and its delivery

Community Engagement:

  • Work with partner schools in developing exchange courses, ensuring external students have successful experience
  • Collaborate with other Faculties and Universities to ensure that the new ;program are complementing their exiting undergrad  and attractive to their graduates

Qualifications / Requirements:

  • Master's degree is preferred
  • 5 - 7 years in an academic environment, ideally in a marketing/communications or scheduling role
  • Extensive experience in developing and coordinating projects
  • Proven collaborative and project planning skills
  • Must have a high level of tact and professionalism as well as a strong work ethic and positive attitude
  • Demonstrated ability to move processes forward to meet key deadlines for approvals
  • Ability to set priorities and to exercise high degree of judgement, initiative and diplomacy when required
  • Proven organizational, analytical and problem solving skills, including the ability to schedule and coordinate events
  • Advanced writing skills combined with ability to gather information from various resources, prepare and edit documents to a high standard
  • Must have superior customer service skills and ability to exercise judgment with established guidelines
  • Excellent communication skills and the ability to establish, maintain and grow effective collegial relationships in a post-secondary environment
  • Must be able to remain calm in demanding situations, and appropriately deal with stress resulting from those situations
  • Proven ability to work independently but also in a highly collaborative fashion with individuals across the organization and other stakeholders
  • Proven advanced skills in Microsoft Office Suite (Word, Outlook, Excel, Powerpoint), Peoplesoft and eProcurement Systems
  • Must have a clear speaking voice, strong listening skills, and an ability to ask questions to clarify and request information
  • Proven ability to use discretion with confidential material
  • Understanding of the reporting, organizational and governance structures within the university and Haskayne School of business would be an asset
  • Must be open to learning and development, and be willing to accept new challenges and assignments

Application Deadline:  November 15, 2017

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase III.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website. For more information about the Haskayne School of Business, visit Careers in the Haskayne School of Business.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.


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